Cookie Policy
This policy explains how our website may use cookies and similar technologies, what they do and how you can manage your choices.
About this policy
This Cookie Policy applies to the Supreme Heating and Air Conditioning LTD website. It explains the use of cookies and similar technologies that store information on, or access information from, your computer, phone, tablet or other device.
Personal information generated through these technologies is also covered by our Privacy Policy.
What cookies and similar technologies are
A cookie is a small text file stored by your browser when you visit a website. Cookies can help a website remember preferences, maintain security, measure use or provide embedded features.
Similar technologies can include local storage, pixels, tags, scripts, software development kits and device identifiers. The same principles in this policy apply where those technologies store or access information on your device.
Types of cookies
Session cookies
Temporary cookies that normally expire when you close your browser.
Persistent cookies
Cookies that remain until their expiry date or until you delete them.
First-party cookies
Set by the website domain you are visiting.
Third-party cookies
Set by another provider whose service appears on or supports the website.
How we may use cookies
Strictly necessary
These support essential functions such as website security, network management, form operation, load balancing and recording your privacy choices. Where the legal exemption applies, they can be used without consent.
Functional or preference
These remember optional settings and improve convenience. Consent may be required depending on the purpose and whether the technology is necessary for a service you requested.
Analytics or performance
These help us understand how visitors use the website, which pages are useful and where errors occur. Non-essential analytics technologies should be disabled until consent is given.
Advertising or campaign measurement
These may measure advertising effectiveness, limit repeated adverts or help show more relevant advertising. We will seek consent before enabling non-essential advertising technologies.
Embedded content
Maps, videos, reviews or other content supplied by third parties may use their own technologies. Where these are not strictly necessary, they should be blocked until you choose to load them.
Cookie and technology register
The exact technologies present can vary according to the page viewed, the features enabled and your consent choices. The categories below describe the technologies that may be present on this WordPress and Elementor website.
| Technology or example name | Provider | Purpose | Typical duration | Category |
|---|---|---|---|---|
| Cookie consent preference cookie | This website or its consent platform | Stores your cookie choices so the website can respect them | Commonly 6 to 12 months | Strictly necessary |
| Security, session or form tokens | This website, hosting provider or form service | Protects forms and website functions from misuse | Session or short-term | Strictly necessary |
| wordpress_logged_in_*, wordpress_sec_*, wp-settings-* | WordPress | Supports authenticated administrator sessions and preferences. These are not normally set for ordinary visitors | Session to one year, depending on the cookie | Strictly necessary for logged-in users |
| _ga, _ga_* | Google Analytics, only if enabled | Distinguishes visitors and creates website usage statistics | Commonly up to two years | Analytics, consent required |
| _GRECAPTCHA and related Google security cookies | Google reCAPTCHA, only if enabled | Helps detect automated submissions and protect forms from spam | Varies by cookie and service configuration | Security or functional, assess consent requirement |
| NID, SOCS, CONSENT and related Google cookies | Google Maps or other Google embeds, only if enabled | Provides embedded map or Google service functionality and stores related preferences | Varies, commonly months | Functional or marketing, consent usually required before loading |
| YSC, VISITOR_INFO1_LIVE and related YouTube cookies | YouTube, only if videos are embedded | Delivers video content and measures interaction | Session to several months | Functional or marketing, consent required before loading |
Consent and changing your preferences
When consent is required, non-essential technologies should remain disabled unless you actively choose to accept them. Rejecting optional cookies should be as straightforward as accepting them.
You can change or withdraw consent at any time through the website’s cookie settings control. Withdrawing consent does not affect processing that took place lawfully before withdrawal.
Cookie settings control to be connected to the installed consent platform
Browser and device controls
Most browsers allow you to view, delete or block cookies. The steps vary by browser and device, so use the help or privacy section of your browser settings.
Blocking all cookies may affect website functions. Browser controls do not always manage every similar technology, such as local storage or device identifiers, so you may also need to use the website’s consent controls or device settings.
Third-party services
A third-party provider controls the cookies and technologies it places through its service. Its own privacy and cookie information will explain how it handles information. We aim to configure third-party services so non-essential content does not load before the required consent.
External websites reached through links from our website are responsible for their own cookie practices.
Changes to this policy
We may update this policy when technologies, service providers, consent requirements or website features change. The effective date at the top of the page shows when this version took effect.
Where our use of non-essential technologies changes materially, we may ask you to make a fresh choice.
Contact us
Questions about cookies or website privacy can be sent to:
Supreme Heating and Air Conditioning LTD
11 Felton Close, Petts Wood, Orpington, BR5 1AD
Email: info@supremeheatingac.co.uk
Phone: 07398 784203
Questions about website privacy
Contact us if you have a question about cookies, consent preferences or how information from the website is handled.